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- About Us
United Home Health is an In-Home Care provider of Client Specific quality home care services. Our highly-trained caregivers and services staff provide the best possible care for your loved senior family and disabled adults in need of personal assistance to maintain their independence and dignity. Our services cover a wide range of requirements and are aimed at enablement and life-assistance.
Our Care Process
Our Care process starts with an in-depth home assessment to understand the complete requirements of your loved one’s unique environment and situational needs. We will advise and consult with you on the specific care plan to address these needs and assistance. This process is designed to provide the best possible care and attention as long as your loved one needs it.
The Initial Call and Meeting with a Care Advisor
The initial In-Home consultation with you and your family with be facilitated by a UHH Professional Care Advisor, we do this to fully understand your specific needs for your loved one’s Home Care. During this assessment we will go through all the available options to care for your family. We will assign a Health Care Advisor to your case and they will meet with you to discuss the specifics of caring for your loved one at home. We will answer all your questions about the care required for your specific situation and environment. Your advisor will also gather all the details about your loved one’s condition and care requirements.
When you approve the recommended Home Care Plan, your Care Advisor will match your specific requirement with one of our Professional Caregivers. We take special care to consider factors such as the care-services you need, your loved one’s interests and personality and most importantly, the compatibility of Caregiver and your loved one to ensure the best possible care and attention during the process. If there are any concerns with your assigned Caregiver you can rest assured that we will find a suitable replacement for your loved one at any time.
Our Caregivers are all supervised by highly trained professional staff. trained keep to be observant and to record the care they provide. Those notes are kept at your loved one’s home and are available at any time. Our billing system also provides a detailed description of services and care.