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All supervisors and personal support professional must be trained and certified through 40-hour curriculum training approved by the State prior to providing care. (An individual that has satisfactorily completed a nurse aide training program for a hospital, nursing facility, or home health agency or was continuously employed for twelve months during the last three years as a nurse aide, orderly, nursing assistant or an equivalent position by one of the above medical facilities shall be deemed to meet the 40-hour curriculum training requirements.)

United Home Health, LLC provides ongoing in-service training that consists of a minimum of twelve hours per year. Such training can be conducted in intervals most convenient for the us and personal support professional and can consist of workshops, conferences, academic course work related to the personal care services program.

E. The annual training/in-services for each personal support professional must be pertinent to individual needs of the support staff, but at a minimum must include training on but not limited to:

1. Infection control
2. Vulnerable Person s Act/ laws, and
3. Emergency preparedness.

F. All personal support professional and supervisors must receive orientation and training provided by United Home Health, LLC before performing any assigned tasks relating to the care services program. Orientation must consist of the following, but not limited to:

1. Introduction to the agency and organizations in the aging/disability network/;
2. Introduction to community resources;
3. Review of the agency policies, procedures, and applicable service regulations;
4. Overview of the program history, intent, funding source, and target population;
5. Personal support professional responsibilities and tasks; and
6. Procedures to be followed in the event of an emergency or disaster that at least includes emergency transportation, emergency medical care and staff coverage in such events;
7. Observing, reporting and documenting changes in client’s daily living skills;
8. Abuse, neglect, exploitation, detection, reporting and prevention;
9. Clients rights;
10. Universal health precautions, including infection control;
11. How to assist clients with personal hygiene; and
12. Client safety.
13. The 40 hour curriculum training must include disability awareness, ethical relationships, the need for respect for the client’s privacy and property, Vulnerable Person’s Act/laws, boundaries of a caregiver, managing care of a difficult client, and emergency preparedness. Instructions will cover the basic elements of body functions, infection control procedures, maintaining a clean and safe environment, appropriate and safe techniques in personal hygiene and grooming to include: sponge, tub or shower bath, hair care, nail and skin care, oral hygiene, dressing, bladder and bowel routine, transfers, and equipment use and maintenance. A section on housekeeping instructions will cover meal preparation and menus that provide a balanced, nutritional diet.